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Journal of the American Dietetic AssociationA research model for relating job characteristics and job satisfaction of university foodservice employeesThe reason for this research is to find out why there is a high rate of job dissatisfaction in the foodservice business Absenteeism and frequent job turnover is characterized by job dissatisfaction The purpose is to learn ways of enhancing employee satisfaction to increase production improve organizational functioning and develop the employees personal potential Job satisfaction defined is the pleasurable emotional state resulting from the appraisal of ones job as achieving or facilitating the achievement of ones job values1 Job satisfaction can be achieved by many factors- the job itself the work environment employee demographic variables which includeage gender job classification education hourly wage annual salary tenure and full-time vs part-time Depending on how the employee perceives characteristics to be present in his or her work environment will further influence the degree of satisfaction Along with satisfaction comes the level of motivation performance promptness and long-term employment The study analyzed the association between job characteristics job satisfaction and the demographic aspects of the work force It focused on the managerial and non-managerial employees in the food service department at the University of Tennessee Knoxville The study consisted of questionnaires given to 32 managerial and 147 non-managerial employees at the University The questions were 30 items of job characteristics autonomy task identity feedback variety of duties friendship opportunities and dealing with others 6 items of job satisfaction and 7 items of demographics The Job Characteristics Inventory JCI developed by Sims et al measures employees perceptions of the six job characteristics It has been found to be a very good method of research on the relationships between job characteristics and job employee attitudes in a variety of jobs and settings The purpose of the study was determine the relationship between job characteristics and job satisfaction of university foodservice employees The study examined three hypotheses a Employees who perceive a
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