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The career that I have chosen to research is the Bank Manager The bank manager has to have excellent people and communication skills also they have to be outgoing A bank manager has many duties such as making recommendations for employee raises and promotions They also answer any questions concerns or deal with complaints that tellers or customers have and they make sure the customers are satisfied with their banking experience Bank managers keep the entire bank or trust company working smoothly by supervising the customer service representatives and regularly evaluating them Years ago you could be promoted from bank teller to bank manager with only a highschool diploma and you would get your training as you went But now a days you need a college diploma or a university degree and at least two years of experience in banking or business Some school programs that you could take are business administration economics or other related business courses To become a bank manager you would need some experience in managing and some banks require you to have professional licenses and certification from the Institute of Canadian Bankers Most banks offer a 12-month training program Some banks like the Royal Bank look for graduates from different school programs other than business like computer science arts communication science and agriculture One place to get the proper training for a bank managerial career is the University of British Columbia in Vancouver and the course is faculty of commerce and business administration Other places to get proper training are Canadian Bankers Association in Toronto Trust Companies Association of Canada also in Toronto and The Institute of Canadian Bankers National Office in Montreal
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