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Introduction Background Information Newtown Sports Centre is a community Leisure facility located within the grounds of Newtown High School You have been tasked with developing a strategic marketing plan for the centre for the next 3 years The centre broadly comprises of the following facilities - 6 badminton court sports hall Activityparty room Refreshment area vending machines only Health Suite Large fitness suite 2 floodlit outdoor multi-sports games courts The centre currently operates a varied programme of activities In general these include casual hire of facilities badminton netball 5-a-side etc instructed classes aerobics other fitness classes fitness training childrens parties club hire junior activities sports coaching holiday schemes and a large competitive netball league This marketing plan for Newtown Sport Centre will provide a focus to improve the performance of the centre over the next three years This will aim to increasing participation levels at the centre competing where appropriate with private sector operators while still providing a wide range of leisure opportunities to the wider community Current Marketing Situation This section of the plan looks at relevant background data used to analyse an audit of the current situation and includes information on the macro and micro external and internal environment This includes an examination of the centres current activities local competition and identifying appropriate strategies and objectives by identifying opportunities to improve the marketing of the facility Customers The Sports Centre is a community public facility and as such has a wide appeal The centre offers a wide choice of activities that has customers taking part in activities that can be broadly grouped as follows - Gym Users Sports Clubs Childrens Parties Casual Court Hall Hire Fitness Classes Junior Coaching A customer audit report profiles current members of the facility Gym Fitness Classes users by geo-demographic Mosaic groups and identifies from the local population penetration rates of current membership and specific groups to
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