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Before answering the question of what mangers do we need to distinguish between management and administration A widely accepted distinction and the one that this book employs is that administrators establish fundamental patterns of operation and goals for an organization white managers primarily carry out the directions of the administrators In the profit sector the board of directors is empowered to establish the overall direction of an organization as administrators while the officers of the company from the president down are the managers Very often the topsenior officials of the company also are members of the board of directors hence outsiders and lower-level employees often have difficulty making a distinction between management and administrationPractically all librarians including library directors when they are in their librarian role are managers rather than administrators Since almost all libraries are part of a larger organizational unit corporation educational institution or government unit libraries must operate within a body of guidelines goals objectives rules regulations policies procedures etc that are formulated by others Managers are not however without influence and a void in the establishment of these directions Quite often a manager or a director sees the need for a change formulates specific suggestions for that change and passes these suggestions on to the persons empowered to make decisions A properly functioning situation includes cooperation between managers and an administrative body that is based on mutual respectNow just what do managers do Many answers to that question occur however the question can be seen from two points of view-function and behavior Some examples of functions are planning directing budgeting etc behavior is defined in the sense of roles filled such as leader Writers tend to take one side or the other Most basic management textbooks seem to take a functional approach Advanced level books seem to favor the behavioral approach This book white organized according to functions explores behavioral aspects as well In the next few pages I explore a
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