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Word Count: 628
The theories and models of motivation can assist us in understanding and solving the underlying causes of the incongruent goals of the informal group As we understand from the study of Informal Organization the main energy available to the informal group is social need satisfaction When the informal organization has goals that are incongruent with the formal organization the employees must be dissatisfied with extrinsic factors to the extent that the needs to alleviate the negative extrinsic factors take precedence over the social needs Beaver Basket Company was privately owned by the original company and the culture was filled with the traditional rural values of the founders This could have several implications First the company is not paying out a lot to its employees Second the company is not a like most modern public ownership organization that shares profit with employees and have complex incentive plans in place Using Marslows Need Theory we can identify that the lowest level of need physiological need is not being satisfied at this privately owned company The sales team or the informal group has extrinsic needs that are not satisfied In fact the needs to satisfy the needs take precedence over the social needs as evident by the way the old salesman talkes to Alice Using Expectancy theory we can understand why the informal groups goal cannot be congruent with the formal organization goal First of all lets identify the first level outcome which is of concern to the organization In this case the goal for the company is to maximize profit In order to achieve greater profit the company needs to increase sales revenue and reduce expenses The second level outcome as we identified earlier is for the informal group to increase their pay or to maximize the money they can take home What about the instrumentality which means the first level outcome leading to second level outcome Will reducing expenses
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