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Case Study for ABC Inc Introduction There were a number of problems encountered during the recent hiring process This case study is an attempt to identify and recommend ways to improvement this process From the information that has been obtained I believe that a combination of a lack of employee experience and a lack of prior planning and follow up resulted in a failure to accomplish all the tasks necessary to hire the new employees in a timely fashion Background Carl Robins is a new recruiter for the company In early April he was able to hire 15 new trainees who were destined to work for Monica Carrolls the operations supervisor From the interviews which I conducted it appears Carl was unable to accomplish all of the things necessary so that the new hires could begin work These things included documentation drug testing material preparation for orientation and facility scheduling Monica Carrolls did contact Carl on May 15 concerning his progress with the hiring process It appears that other employees had failed to keep the paper copy of the master orientation manual current so that it can be quickly copied Another factor involved in this situation appears to be the rapid expansion of the company Alternatives Because there was more than one problem we must focus on a number of different solutions Prior planning by Carl could have eliminated some of the issues however Carls inexperience would probably still have resulted in there being some problems I believe the major source of these problems is systemic The company has failed to provide relatively inexperienced employees like Carl with comprehensive procedures and job practices Under the topic of supervision Monica Carrolls could have made contact more often with Carl but her job as operations manager does not include his supervision Another solution to the supervision problem could be to increase the staff in the Human Resources Department However on examination this
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