scroll to top
Stuck on your essay?
Get ideas from this essay and see how your work stacks up
Word Count: 959
A Look at Communication at Hitachi Automotive Products In a successful business organization one that conducts operations on a global basis communications is vital to continued viability and strength in a competitive market This holds especially true at Hitachi Automotive Products Los Angeles HAP-LA with customers suppliers and contacts that are located in eight countries on four different continents Most of the time the communication efforts between HAP-LA and the customers or even within the HAP-LA facility itself between team members is successful However there are instances where communication fails due to a breakdown in the communication process An initial look at an example of communication breakdown should emphasize the importance of effective communication between the source and the receiver This breakdown consists of Hitachi Automotive Products - Japan HAP-LA and XYZ - Japan a manufacturer of water pumps and throttle bodies HAP-Japan had an agreement with XYZ for the reselling of products through the aftermarket channels based in HAP-LA After a communiqu from HAP-Japan HAP-LA began listing the XYZ products in catalogues next to the high-performance starters manufactured in the facility Apparently the e-mail has explicit instructions on the required use of the XYZ name in the catalogue alongside the products which HAP-LA had failed to comply with XYZ was made aware of this and called for an immediate halt and recall of all products sold through the HAP-LA facility Using the communications process model as seen below the preceding example can be broken down as follows HAP-Japan qualifies as the source in this scenario since they provided the information to HAP-LA the receiver The communication channel or pathway that the message was communicated was through an email that had to be translated from Japanese to English Some of the communication was lost in the translation due to software difficulties with several words and thoughts Additionally the sales director that received the email could not or would not provide feedback due to the difference
@Kibin is a lifesaver for my essay right now!!
- Sandra Slivka, student @ UC Berkeley
Wow, this is the best essay help I've ever received!
- Camvu Pham, student @ U of M
If I'd known about @Kibin in college, I would have gotten much more sleep
- Jen Soust, alumni @ UCLA