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EXECUTIVE SUMMARY Electronic Commerce has had significant impact on all aspects of a business This report looks at how these impacts have had an effect on B2B e-commerce Furthermore it specifically looks at how supply chain management supplier empowerment and relationships and communications with suppliers and other business partners have changed Developments to date There have been a number of significant developments to date in e-commerce The following have been identified as some of the most important 1Electronic Data Interchange EDI 2Electronic Funds Transfer EFT 3Internet 4Intranets and Extranets Evidence of success A case study of a large manufacturing firm has been assessed and the following areas have been identified 1Productivity gains 2Easier decision making 3Shortening of order cycle 4Eliminate stock control problems 5More personalised support service The full case study is outlined in the report Possible Future Developments The following future developments have been identified as important to B2B e-commerce in the next few years 1Consolidation of e-marketplaces 2Standards and interoperability 3New technologies 4Sharing of benefits in electronic transactions 5New supply sources 6Management of customer relationships CONTENTS Executive Summary1 The impact of electronic commerce on business3 E-Commerce Developments To Date4 Evidence of success7 Intranet7 Support function Human Resource7 Support function E-Learning7 Primary functions in Supply Chain7 Ordering Products7 Manufacturing improvements8 Links in supply chain8 Distribution8 Customer service and Support8 The main benefits of applying e-commerce concepts on the supply chain8 Drawbacks9 Possible future developments10 Consolidation of e-marketplaces10 Standards and interoperability10 New technologies10 Sharing of benefits in electronic transactions10 New supply sources10 Management of customer relationships10 Overall11 References and Bibliography12 Introduction THE IMPACT OF ELECTRONIC COMMERCE ON BUSINESS When we talk about the new economy were talking about a world in which people work with their brains instead of their hands A world in which communications technology creates global competition - not just for running shoes and laptop computers but also for
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