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MANAGING DEVELOPING TEAMS ASSIGNMENT Question 1 We believe that teams real teams not just groups that management calls teams should be the basic unit of performance for most organizations regardless of size Katzenbach J R Smith D K the Wisdom of Teams Harvard Business School Press Boston a Critically analyse this statement and discuss whether you agree or disagree with it Justify you answer Answer 1 a Katzenbach J R Smith D K go on to say Teams are more productive than groups that have no clear performance objectives because their members are committed to deliver tangible performance results Teams and performance are an unbeatable combination Nearly all of us at some stage have been members of a group that weve labelled a team whether it was a sports team debate team a committee a task force at work or an advocacy group in the community Essentially the label of team is given to a group of people who interact well Nevertheless it is important to use a more precise definition of a team for two reasons We can discern the features a team possesses that distinguish it from a group We can identify the features of a high performance team Groups are an expression of the needs and aspirations of the people who comprise them Walton and Hackman Teams on the other hand are special kinds of group with 3 additional characteristics 1 teams are typically formed by management directive 2 team members share responsibility for the specific outcomes and operations 3 teams typically exist in an empowering work context That is teams are found in organizations that emphasize the mutuality of interests between employers and employees where all members not just managers have means to influence work related decisions Where there is open information and two way communication about organizational policies and practices and hierarchical differences are minimized in ways that encourage all to feel that they
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