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Topic 1 - Business Management and Change UNIT 11 - THE NATURE OF MANAGEMENT PAGE 2 Management is the process of getting things done through others activities oIn the business world XInvolves creating and environment encouraging individuals to carry out acts Achieving personal and corporate goals oLargely a people orientated activity involving XDiscussion XDecision making XDirecting XAdvising oTasks of managers vary depending on XThe nature of the business XLevel of management concerned The Importance of Effective Management Page 4 Successful managers to achieve organisational goals efficiently and effectively oEfficiency is concerned with the relationship between inputs and outputs good to minimise costs of resources oEffectiveness in management is about achieving goals Efficentcy Effectiveness Management Roles Page 6 There are three types of management roles which include The interpersonal Role The Informational Role The Decisional Role The Interpersonal Role Focuses sustainability on interpersonal relations Organisations should be based on Group ethic rather than the autocratic model Managers and workers should be partners as part of a common group and that managers should lead rather than command Successful managers should understand the interplay of the many forces within the organisation and act accordingly Leading involves setting goals standards and example for subordinates encouraging to work well This interpersonal side of management relies on effective communications and creating an mage that command respect loyalty and a desire to get things done Informational Roles Deals with the need for management to communicate with all parts of the business Information from both internal external areas Implement controls which will provide management with information each stage Three stages of controls oInput controls XEstablishes standardscriteria which ensure the correct number and quality of inputs with sufficient stores to meet immediate need XKnown as a Feed Forward Control - aimed at
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