scroll to top
Stuck on your essay?
Get ideas from this essay and see how your work stacks up
Word Count: 984
The organizations external environment includes the factors that affect its performance from outside its boundaries Although managers can control the internal environment they have very limited influence over what happens outside the organizationCustomers have a major effect on the organizations performance through purchasing products Without customers there is no need for an organization1 Is Customer Service Important Yes The Strategic Planning Institute conducted a study that revealed that the organizations with high service strategies increased their market share by 6 per year and their return on sales was 12 Organizations with low service strategies had a decrease in market share of 2 and a return on sales of only 1Organizations must compete for customers Competitors strategic moves affect the performance of the organizationWORK APPLICATION Example student answer4 Give an example of how one firms competitors have affected that business In East Longmeadow there is a Big Y Supermarket that had no competitors near by However an Edwards Supermarket moved in almost across the street from the Big Y As a result Big Y has lost some customers it would have had if Edwards had not moved in across the streetMany organizations resources come from outside the firm Organizations often buy land buildings machines equipment natural resources and component parts from suppliers Therefore an organizations performance is affected by suppliersThe employees of the organization have a direct effect on its performance Management recruits human resources from the available labor force outside its boundaries Unions also provide employees for the organization Unions are considered an external factor because they become a third party when dealing with the organizationThe owners of a corporation known as shareholders have a significant influence on management Most shareholders of large corporations are generally not involved in the day-to-day operation of the firm but they do vote for the directors of the corporation The board of directors also is generally not involved in the day-to-day operations of the firm However it hires and
@Kibin is a lifesaver for my essay right now!!
- Sandra Slivka, student @ UC Berkeley
Wow, this is the best essay help I've ever received!
- Camvu Pham, student @ U of M
If I'd known about @Kibin in college, I would have gotten much more sleep
- Jen Soust, alumni @ UCLA