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A true and comprehensive e-Business uses a combination of different technologies to connect with customers The Internet makes it achievable to reach the entire world around the clock This report discusses how three travel agencies developed an e-business and how each website is developed differently in negative and positive manner All three companies had to take into consideration the look and feel of the site how the agencies supply chain was going to be affected and what marketing tools to use In addition legal ethical and regulatory issues and the security confidentiality and International issues are addressed Travel agencies underwent changes in the same pace as the Internet became popular The ability for customers to interact on-line with travel service providers made the services from the traditional travel agency obsolete The web site as the face of the e-business takes an important role In the very beginning the customer may judge the e-business by its web appearance Therefore e-business needs to pay attention to their web sites in regards to the appealing design and easy navigation 1 The selected business industry - Judy 2 The three companies and their websites for that industry - Judy 3 How the supply chain was affected by eBusiness-Jaime The supply chain in the travel industry changed with e-business In the past travel agencies have been supplied by services from airlines air charter services hotels rental cars and other travel services such as cruises etc Most information has been provided earlier by phone and later by computer The travel agency during this time played an important role For customers it was impossible to book a flight or a hotel on their own However suppliers relied on travel agencies to get sales The e-business changed the process entirely Companies such as Travelocitycom or Expediacom offer the services from their suppliers directly on-line to the customer This way the customer has
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