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Introduction TNA is a process of gathering and interpreting data for identifying performance problems and suggesting solutions Training needs analysis is a critical part of the training process The TNA objective is twofold to collect and evaluate information in order to find out what is being done now and what should be done now and later We have no set procedure for performing a TNA but the activities fall into three Stages surveillance investigation analysis and end with a report The TNA concept provokes some problems within the organization and the person sponsoring a TNA must cope with these Smith Delahaye 1998 p 79 The fictive case scenario presented in this assignment will take place at The Slbrock Nightclub in Skien Norway where I actually used to work as the security manager Some trendy nightclubs in Skien have been forced to close its doors because of failing to control crime on the premises As a well-repudiated security consultant I get a call from Slbrock Nightclub which have received multiple warning letters from the local authorities threatening to revoke the clubs liquor license and operating permit The conclusion from this call is that I am to conduct a TNA write a report and present my recommendation to the Club management I will do this TNA according to the model presented in Brian L Delaheye Barry J Smith 1998 How to be an effective trainer skills for managers and new trainers 3d ed Brisbane John Wiley Sons Inc Surveillance I started my surveillance by collecting all available documentation on the clubs general- and financial history security planspolicies standards relating to work performance involvement with police and the state liquor control board etc I also went on being a fly on the wall for a while observing how the different employees at Slbrock carried out their required working tasks and duties To get a broader picture of what is going on
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