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An Introduction to Total Quality Management

This report is about the importance of Total Quality Management (TQM). The author highlights that customers are the definers of quality and that senior executives must continuously improve quality. TQM reduces customer complaints, attracts new customers, and maintains current customers.
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This essay received a B by one of Kibin's paper graders. Click here to see what was done well and what needs improvement.

More essays like this:

dr william edwards deming, chain reaction
Not sure what I'd do without @Kibin
- Alfredo Alvarez, student @ Miami University
Exactly what I needed.
- Jenna Kraig, student @ UCLA
Wow. Most helpful essay resource ever!
- Chris Stochs, student @ UC Berkeley

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Jenn's feedback:

"Your paper is off to an excellent start, and with just a bit more work invested into all of the graded aspects, the report will significantly improve. While your paper has a clear conclusion, it needs a clear introduction. What you do have is a clear thesis statement. Suppose you separate the thesis statement and add a summary of the topics in the paper's body. In that case, you will have a solid introductory paragraph, and the organization of your paper will improve. If you have a strong introduction, you will more clearly communicate the essay's purpose and show readers that you are focused on the topic throughout your writing. You have a significant amount of quality content in your paper, but you do not have any in-text citations. In addition, you unexpectedly switch from paragraph to list format. Consider making the content of your paper flow more smoothly by including transitions between topics that create relationships between the topics and using consistent formatting throughout the document. Last, the piece has inconsistent heading and figure punctuation and some grammar and sentence structure errors. Ensure that you correct these issues to further improve the cohesion and reading comprehension of the essay."

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