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As our company grows it is becoming more and more important to hire and train individuals who have a greater understanding of what we do as a company To address this issue we have decided to implement new standards when it comes to hiring This document will address how we analyze our wait staff positions detail our new job description and it will solidify the job specifications for the wait staff By doing this we will assure ourselves of a very prosperous and successful future Job analysis method is the process of collecting descriptive information about jobs and the employee knowledge or skills necessary to perform those jobs Dessler 2005 Also it is the process of defining a job in terms of its component activities and requirements There are multiple job analysis methods to choose from including interviews questionnaires observations participants diary logs and quantitative job analysis techniques For the selection process of a waiter or waitress the best job analysis method is a combination of the interview and the observation The use of the interview has many advantages including the fact that it is relatively simple and quick Dessler 2005 By using the interview we will be able to discover important activities that may only occur in a few situations With the position of waiter or waitress there are never two situations that are the same so by gathering information through the interview process we can add insight to the job description and narrow our focus on job specifications The use of the interview will also allow other employees the ability to vent a little or shed some light on things that we may not be aware of By gathering information in this manner we will have actual relative guidelines to go by The ability to have a better understanding of what is needed in the position of waiter or waitress will allow us to develop better more detailed job descriptions
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