scroll to top
Stuck on your essay?
Get ideas from this essay and see how your work stacks up
Word Count: 881
Southwest has become one of the most successful stories of the air Southwest has strived to position itself as a different airline in many ways Customer Service They focus on customer relations strongly In their mission statement which is available for viewing at httpwwwsouthwestcomaboutswamissionhtml states The mission of Southwest Airlines is dedication to the highest quality of Customer Service delivered with a sense of warmth friendliness individual pride and Company Spirit Pg 1 Para 1 Rewards The company also prides themselves on having the most generous frequent flyer program and rewards program available Prices Southwest Airlines is the nations leading and largest low-fare airline Pg 5 Para 2 Cabin Service Southwest provides complimentary coffee juice soft drinks and small snacks all for the comfort of the passengers They also provide alcoholic beverages for charge Special Rates Southwest provides special fares for seniors military infants and toddlers and groups of ten or more The company also provides discounted rates which can only be found online at wwwsouthwestcom Leg room The company prides the space available for the passengers comfort You see even though most of our flights are short your comfort is still the utmost importance to us Pg 10 Para 5 Unaccompanied Minor UM Children The company has a special program for children through the ages of 5 and 11 traveling alone without an adult Passengers with disabilities Southwest provides special accommodations for those with disabilities such as wheelchair assistance allow them to pre-board to select a seat and allow trained service animals Open Seating Southwest seating policy is open seating which helps expedite the boarding process and allow the extra convenience for passengers Southwest uses the word love as a way to express how they treat and feel towards their customers Southwest has used Love as their main promotional tool since the beginning In a passage Southwest Airlines - The LUV Airline it explains how Southwest took the name In the beginning Southwest Airlines
@Kibin is a lifesaver for my essay right now!!
- Sandra Slivka, student @ UC Berkeley
Wow, this is the best essay help I've ever received!
- Camvu Pham, student @ U of M
If I'd known about @Kibin in college, I would have gotten much more sleep
- Jen Soust, alumni @ UCLA