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In this highly automated IT-led business environment companies are forced to keep up-to-date with the new technologies to remain competitive Siriginidi 2000a ERP systems provide distinct advantages to companies adopting them as they can integrate business applications using real-time information Therefore ERP systems provide the means for management to respond to the increasing business needs in more effective and efficient ways The main benefits of ERP systems are seen as the production of real-time data shared across the organization and consequently the integration and automation of business processes This is particularly important in this new business environment where automation effectiveness and efficiency in operations and real-time data are important factors for business success The provision of timely information improves the decision-making process planning and control of ERP adopters Consequently higher effectiveness and efficiency in operations and improved customer satisfaction are the ultimate benefits derived from ERP systems Gupta 2000 ERP systems evolved from advanced manufacturing technologies AMT both of which were developed as a response to the increasingly competitive environment In particular their purpose has been to increase quality lower inventory levels and enhance customer service mainly via improved manufacturing flexibility Siriginidi 2000b Others report the year 2000 problem currency consolidation Euro integration of all business functions and processes and Internet interface as additional motives for ERP applications Gupta 2000 Within an ERP environment transactions are treated as part of the inter-linked business processes Gupta 2000 In essence business processes are integrated and automated whilst data is shared across departments and particularly real-time information Therefore one may expect that a complete ERP system would incorporate modules relating not only to the traditional accounting information system but also stock control MRP and logistics EDI systems and e-commerce might also be additional dimensions of an ERP system Nicolaou 2002 reports on the effectiveness in cost management systems of JIT and EDI systems use Overall the application of ERP systems leads to increased efficiency and effectiveness in
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