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As in all aspects of life effective communication in business is a key ingredient of success Good communication can help you relate to your employees integrate them as a member of a solid team and help you effectively define job responsibilities In short communication can help building a productive work environment where good employees are more likely to stay for long term What is Communication Communication is the transferring and understanding of meaning For communication to be successful the meaning must not only be imparted but also understood A persons total communicative success includes speaking reading listening and reasoning skills Before communication can take place a message to be passed on must exist It passes between a sender and a receiver The message is converted to symbolic form called encoding and passed by way of some medium to the receiver who retranslates the senders message called decoding The result is the transfer of meaning from one person to another In addition the entire process is susceptible to noise that is disturbances that interfere with the transmission of the message Typical examples of noise include illegible print telephone static and sounds of machinery Noise can create distortion at any point in the communication process There are different types of communication methods The most popular communication methods used by people in businesses are oral communication written communication nonverbal communication and electronic media People communicate with each other most often by talking or oral communication Forms of oral communication include speeches formal one-on-one and group discussion and grapevine The advantage of using oral communication are quick transmission and quick feedback The major disadvantages of oral communication whenever a message has to be passed through a number of people The more people who are involved the greater the potential for distortion Written communication include memos letters bulletin boards and any other devices that transmits words or symbols People choose to use written communication
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