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Reflective Paper By Roderick Smith Good and effective management is vital to the dynamics of a forward moving society This is true in all organizations including business and government Society could function with ineffective managers and management to some extent but not to its optimum Good management can map out a path to success whereas poor management may lead to failure and possible collapse By considering the roles of a successful manager we can learn that they are carried out continually in society and it is in fact managers that implement them French managerial scholar Henri Fayol identified the roles of a successful manager The process approach identifies these It states that managers perform four main roles those of planning organizing leading and controlling Robbins Coulter 2003 Every management decision is a result of the application of one or more of these roles Without a manager to plan organize lead and control an organization what would be the effect on society Considering a managers fulfillment of these basic four roles and the impact these have on society will provide us with an understanding that as Henry Mintzberg stated No job is more vital to society than that of the manager Cheathouse 1 Breaking down the roles that a manager carries out and considering examples of what was seen at Northwoods mall will show that these roles are vital to society and we need managers to make things happen PLANNING Planning is a crucial management function which charts an organizations direction It involves defining organizational objectives and then articulating strategies tactics and objectives that are necessary to achieve these objectives Robbins Coulter 2003 A manager does this by setting goals and deciding how to achieve them The May company Famous Barr set out with the plan to become a leader in the retail industry This was to be achieved by having customer focused operations and proficient staff By mapping out their goals and
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