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Today one of the most common places known to everyone Except Paris Hilton is Wal-Mart Last year Wal-Mart had revenues of 191 billion and has 1283000 employees as of 2002 Wal-Mart is the largest retail store in the United States and is larger than any other retail chain in the world Currently Wal-Mart operates over 4150 retail facilities globally According to the Fortune 500 index of the wealthiest and most powerful corporations in the world Wal-Mart holds the number one spot ranked by its total sales The company is ranked as the second most admired company in the world by Fortune wwwfortunecom With all these numbers you would think they had a long drawn out plan with goals as long as their success but when Sam Walton created Wal-Mart in 1962 he declared that three policy goals would define his business respect for the individual service to customers and striving for excellence wwwwalmartcom Three very short but successful goals which have been working since As I researched goals and planning Wal-Marts goals are not the standard goals that I found In the textbook there is information concerning characteristics of goals Characteristics of Well-Designed Goals 1Written in terms of outcomes rather than actions 2Measurable and quantifiable 3Clear as to a time frame 4Challenging yet attainable 5Written down 6Communicated to all necessary organizational members Management Page 166 Para 1 As we redirect to Wal-Marts goals we can see that they would not be defined as well designed Not many of the six characteristics would fit Sam Waltons goals 1 Respect for the individual - This could not be considered for outcomes rather than actions nor is it measurable and quantifiable It contains no time frame and I hardly consider respect as a challenge However the goals were written and have been communicated to all employees When it comes to the respect from Wal-Mart stores many individuals feel Sam Walton has lost his sight I
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