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Word Count: 967
Credibility is an imperative requirement for communication effectiveness No doubt I must have the expertise to make the presentation During the presentation I should have adequate knowledge in the subject area and be perceived as having high credibility in the eyes of my client Erosion of my credibility can quickly spell disaster in the conference room In order to enhance my credibility there are many specific behaviors that I can use for my presentation The first aspect is to communicate effectively with my client Both verbal communication volume changes in speed and tone of voice and nonverbal cues changes in facial expression eye contact body movement and gestures are used to help communicate the topic My presentation should be highly organized and well-developed and as free as possible of errors such as grammar pronunciation and enunciation To prepare thoroughly for my presentation I need to know the issues arguments and different viewpoints on the subject The second issue is building mutual trust which means placing confidence in each other When delivering my presentation I should be genuinely sincere and honest I may introduce and explain why the sources of information or data are used for my presentation We can sign a confidentiality statement so as to ensure privacy of both parties If the client asks me a question that I lack the information for I should not be afraid to say I dont know That in itself is an honest answer Of course an educated guess or a response that suggests the willingness to look for answers can further enhance my sincerity and honesty I must present the strengths and weaknesses of my plan from my past experiences in order to enhance believability and greater insights The third point is reliability In my presentation I need to be clear and consistent By expressing certainty about what I want and what my
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