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Word Count: 1,404
During an average doctor visit more than half of all patients spend at least twenty minutes in the waiting room and another fifteen minutes or more in the exam room before seeing the doctor When waiting times are too long some patients may expect the doctor to reimburse them for their time or at the very least not expect them to pay for the visit For example a sales executive schedules a 2pm appointment with his doctor for a sore throat He has a 4pm customer meeting that same afternoon to close a multi-million dollar deal The sales executive knows that the customer is a stickler for punctuality but since the customers office is only a five-minute walk from his doctors office he is comfortable with the appointment time The sales executive arrives twenty minutes late to his doctor appointment pays his insurance co-payment and is advised by the receptionist that his doctor is the only doctor available that day and therefore he is behind schedule He waits in the doctors office waiting room for seventy-five minutes In the exam room the sales executive checks the time on his cell phone and sees that he has waited another twenty minutes His doctor arrives examines him and performs a throat culture His doctor leaves and the sales executive waits in the exam room an additional twenty minutes for the results His doctor returns with the negative results of the throat culture and the sales executive asks the doctor to check his left shoulder which has been bothering him The doctor aware that he is already behind schedule spends another twenty minutes examining his shoulder and writes him a prescription for a mild painkiller The sales executive leaves the doctors office at 5pm He calls the customer who is aggravated and tells the sales executive that their meeting will have to be re-scheduled and that he is re-considering the deal The sales executive considers billing the doctors
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