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The Benefits of False Alarm Reduction Introduction This list of best practices has been compiled to help security professionals install and service false alarm free systems As professionals we all have a role and responsibility in the reduction of false alarms and we all benefit from the achievement of this goal A comprehensive false alarm program in your company not only helps to reduce the incidence of false alarm dispatches but complements your companys service repertoire boosting customer retention and referrals Thats real value to your bottom line The safety of our communities is also at stake We need to do all we can to ensure that police response a limited resource is not squandered or diverted from more urgent policing concerns Six of the best practices can be summarized as follows - signal verification - a seven-day no-dispatch period - one powered intrusion device per zone - openings and closings on all systems - audible exit delay - audible devices Body Signal Verification Verify all burglary signals from the clients premises through telephone or any other electronic means prior to requesting a police dispatch A Seven-day No-dispatch Period Evidence indicates a higher rate of false alarms in the first several days following installation A seven-day waiting period allows for new users to familiarize themselves with their new system and offers the alarm company an opportunity to see that customers are using the system properly before allowing dispatches One Powered Intrusion Device Per Zone False alarm reduction is a by-product of this discipline Research shows that approximately 30 per cent of false dispatches occur after a problem zone has been fixed Without knowing exactly which device caused
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