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While employee monitoring by management is nothing new electronic monitoring EM is a relatively new phenomenon According to Vaught EM can be described as the use of electronic instruments or devices such as radio video and computer systems to collect store analyze and report individual or group actions or performance EM has grown to be a worldwide feature of organizations Firms use these systems to monitor employees actions and to make sure they are performing to their potential Motivation is a process that arouses and directs goal-directed behavior Kreitner and Kinicki 1998 Motivation is an attribute in the workplace that is dealt with everyday Managers are constantly looking for ways to improve an employees performance One of the hardest parts of a managers job is to find an approach to motivate hisher employees Our mission statement as an organizational team is to inform management of the implications that an electronic monitoring system has on employee work motivation Certainly EM raises ethical dilemmas for managers yet they must continually strive for improvements in productivity to compete in the marketplace Vaught 2000 The key to adopting an effective EM system is the implementation process If the system is implemented in a fair and equitable manner then there should not be too many problems If on the other hand it is implemented poorly it will cause many problems within the firm The wave of the new century is just evolving and the importance of E-commerce is strengthening each day Tying an issue of organizational behavior in with an issue of E-commerce will give us an understanding of the types of effects E-commerce can have on an organization Monitoring means consistently measuring performance and providing ongoing feedback to employees and work groups on their progress toward reaching their goals Ongoing monitoring provides the opportunity to check how employees are doing and to identify and resolve any problems early httpwwwopmgovperformmonitorhtm Electronic Monitoring EM has been
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