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Business people today face an increasing range of culturally diverse situations To ensure success in business many organizations are using cross-cultural training to improve their managers cross-cultural effectiveness and enhance their communication skills In a diverse workplace there are many cultures collide Many culture norms influence a managers behavior and subsequent reactions Gardenswartz L and Rowe A 2001 Culture is behind our behavior on the job Often without our realization culture influences how close we stand how loud we speak how we deal with conflict - even how we participate in a meeting Gardenswartz L and Rowe A 2001 p139 This essay will provide the definition of cross-cultural and discuss cross-cultural training used in business and organizations In this brief essay to further discuss about the importance of cross-cultural training in business the involvement and the examples Discussion about benefits brought by the training and perspective of the importance of cross-cultural training will also provided Culture consists of patterns of behavior and beliefs which characterize a group of people at a given point in time The behavior may relate to religious practices rituals and food choices etc Cross-cultural differences in matters such as language etiquette non-verbal communication and norms The definition of cross-cultural awareness according to interviewee David Nip said that we lived in a world country and province made up of many different cultures People of different cultures have been living together and understand how to communicate with each others culture Cross-cultural awareness is to understand how to communicate with each others culture Tsui KL 2004 I reckon that is the main part of how goals can be achieved in a company or from an organization If lack of communication amount teams or individuals then poor results of anything may occur Cross-cultural training has become important in todays business environment From the training employee can gain cross-cultural management skills like development and application of knowledge about cultures in the practice of international
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