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To be successful in the current rapidly changing business environment organizations need to maximize the productivity of all of their resources include physical financial information and human resources Employees development played crucial roles in acquiring competitive advantages from human resources Training is the process of providing employees with the appropriate knowledge skills and attitudes to help them perform their current job more effectively and efficiently Dessler Griffiths et al 2004 The fundamental purposes of training are to help employees to achieve organizational goals and personal growth Whereas training focuses on skills needed to perform workers current jobs HRD is learning of a long term nature It organized learning activities arranged within an organization in order to improve performance and personal growth for the purpose of improving the job the individual and the organization Gilley and Eggland 1989 p5 Human Resource Development wasnt only about training employees it also related to Human Resource Management a field which includes HR research and information systems union and labour relations employee assistance compensation and benefits selection and staffing performance management systems HR planning and organization job design McLagan 1989 As the world shift to the knowledge economy the organizations rise in need of intellectual property Many organizations face the challenge of developing greater confidence initiative solutions-finding and problem-solving capabilities among their employees Organisations need employees and management at all levels to be more self-sufficient resourceful creative and autonomous As the result it enables staffs operate at higher strategic level which makes organizations more productive and competitive However conventional skills training give people new techniques and methods it less likely to develop their maturity belief or courage which is essential for the development of managerial and strategic capabilities In fact most of organizations considered that the future success of company depended on having staff who were well-trained in both technology and in interpersonal skills Martin 2002 Training itself is not panacea the study conducted by
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