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In 1948 the first In-N-Out Burger was founded by Harry and Esther Snyder in Baldwin Park Harrys idea of a drive-thru hamburger stand where customers could order through a two-way speaker box was quite unique In that era it was common to see carhops serving those who wanted to order food from their car Harrys idea caught on and Californias first drive-thru hamburger stand was born The Snyders business philosophy was simple Give customers the freshest highest quality foods you can buy and provide them with friendly service in a sparkling clean environment These principles have worked so well over the years that they are still the companys fundamental philosophy Quality freshness and service were very important to Harry and Esther Their sons Guy and Rich learned the business from the ground floor From an early age Guy and Rich worked at In-N-Out learning the principles that were to become the cornerstones of In-N-Outs philosophy It was almost three years before a second In-N-Out was opened By the time of Harry Snyders death in 1976 there were only 18 drive-thru locations Rich took over as President at the age of 24 and with Guys help established a commissary at the Baldwin Park Headquarters This new facility allowed In-N-Out to have total quality control over all In-N-Out ingredients In addition they created the In-N-Out University where new managers are trained and the In-N-Out formula for success is consistently reinforced While Rich was President In-N-Out grew from those 18 locations in 1976 to 93 locations at the time of his death in 1993 Guy Snyder became Chairman of the Board and CEO in 1993 As Chairman of the Board H Guy Snyder the H stands for Harry named after his father led In-N-Out into the future with continued expansion throughout California Nevada and Arizona Guy carried on the same tradition that was set in 1948 by his parents stressing the same basic values
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