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I strongly believe that continuous improvement is more important than quality control The reason behind my thinking is that quality control is an element of continuous improvement for the following reason Quality control only identifies rejects Its only purpose is to inspect items or services to determine whether or not a set criteria or standard is met and decide whether the item will be fixed rejected or passed Continuous improvement is the ability to constantly change and adapt by getting and using information and by evaluating changes to make sure they are effective CI efforts must focus on how things get done It must examine the contributing processes to determine how to improve the overall results Now-a-days quality control is not just done at the end of a manufacturing process It must be done at every stage or part of the full process Quality commitment is essential for businesses to thrive forcing the adoption of quality standards by many organizations such as ISO 9000 Six Sigma TQM Total Quality Management Lean and PDCA Plan-Do-Check-Act cycle All these methods while all very different emphasize on employee involvement and teamwork measuring and systematizing processes and reducing variation defects and cycle times References American Society for Quality 2006 Continuous Improvement Retrieved Apr 20 2006 from httpwwwasqorglearn-about-qualitycontinuous-improvementoverviewoverviewhtml American Society for Quality 2006 Quality Assurance Quality Control Retrieved Apr 20 2006 from httpwwwasqorglearn-about-qualityquality-assurance-quality-controloverviewoverviewhtml Robbins S Coulter M 2005 Management 8th ed Upper Saddle River NJ Pearson Prentice Hall ToolPack Consulting 2006 Continuous Improvement Retrieved Apr 20 2006 from httpwwwtoolpackcomcontinuous-improvementhtml The Productivity Portal 2006 Continuous Improvement Retrieved Apr 20 2006 from httpwwwlmuacuklisimgtservtoolscontimphtm
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