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Word Count: 420
Organizational behavior is concerned with developing people skills Therefore the goals of organizational behavior are to help us to explain predict and control human behavior When we seek answers to why an individual or a group of individuals did something we are pursuing the explanation objective It is probably the least important of the three goals from a management perspective because it occurs after the fact Yet if we are to understand a phenomenon we must begin by trying to explain it We can then use this understanding to determine a cause For example if a member of valued employees resign we undoubtedly want to know why in order to determine if it could have been prevented Employees quit their jobs for many reasons However if the explanation for a high quit-rate is inadequate pay or boring jobs managers often can take actions that will correct this situation in the future The goal of prediction focuses on future events to determine what outcomes will result from a given action A manager of a small factory who attempts to assess how employees will respond to the installation of new robotic equipment is engaging in a predictive exercise On the basis of a knowledge of organizational behavior the manager can predict certain behavioral responses to the change Of course there are various ways to implement a major change so the manager is likely to assess employee responses to several change interventions In this way the manager can anticipate which appraoches will generate the least degree of employee resistance and use that information in making his or her dicision The most controversial goal is using organizational behavior knowledge to control behavior For example when a manager asks What can I do to make an employee put out more effort on his job that manager is concerned with control Wy is control controversial Most of us live in democratic societies which are built upon the concept
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