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MANAGEMENT TRENDS Total Quality Management refers to a quality emphasis that encompasses the entire organization from supplier to customer It is the philosophy that focuses relentlessly on the needs of the customer both internal and external realigns the organization from detection to prevention and aims to improve continuously It stresses a commitment by management to have a continuing company wide drive toward excellence in all aspects of products and services that are significant for the customers satisfaction Just in time management is one of continuing improvement and enforced problem solving Implementation of Just in time management establishes quality and purchasing controls that greatly helps a company like reducing its inventory on hand It also helps in cutting the cost of quality The main reason for this is because scrap rework inventory investment and damaged costs are directly related to the inventory on hand If inventory hides bad quality the good thing about JIT is that it exposes this Just in time management improves quality by keeping evidence of errors fresh and limits the number of potential sources of error In other words it gives an early warning for quality problems Reengineering is essential because improving business processes is paramount for businesses to stay competitive in todays marketplace Because the rate of change has increased for everyone an approach for rapid change and dramatic improvement that has emergedthe Business Process Reengineering BPR Reengineering assumes the current process is irrelevant - it doesnt work its broke forget it Start over Such a clean slate perspective enables the designers of business processes to disassociate themselves from todays process and focus on a new process Benchmarking deals with selecting a demonstrated standard of performance that represents the very best performance for processes and activities very similar to us Steps are followed for benchmarking First determine what to benchmark Second form a benchmark team Third Identify benchmarking partners Fourth collect and analyze benchmark information And last
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